Kiran Enterprises Pest Control Services
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Privacy PolicyTerms & ConditionsRefund PolicyCancellation PolicyDisclaimer

Privacy Policy

Kiran Enterprises Pest Control Services ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1Information We Collect

  • Name, phone number, and address — collected when you book a service, submit our enquiry form, or contact us.
  • Service history and treatment records — maintained to provide warranty support and follow-up services.
  • Device and usage data — collected automatically when you visit our website (browser type, pages visited) to improve site performance.

2How We Use Your Information

  • To schedule, confirm, and deliver pest control services at your premises.
  • To send service reminders and warranty follow-ups.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory obligations.

3Data Sharing

  • We do not sell, rent, or trade your personal data to any third party.
  • Your data may be shared with our field technicians solely for the purpose of delivering your booked service.
  • We may disclose information if required by law or in response to valid legal processes.

4Data Security

  • We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
  • Access to customer data is restricted to authorised personnel only.

5Your Rights

  • You may request access to, correction of, or deletion of your personal data at any time by contacting us.
  • We will respond to all data requests within 30 days — reach us at +91 98452 73699 or info@kiranpestcontrols.com.

6Cookies

  • Our website may use cookies to improve your browsing experience and analyse site traffic.
  • You may disable cookies in your browser settings; some features of our site may not function as intended if you do.

Terms & Conditions

By booking or using any of our pest control services, you ("Client" or "you") agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1Services

  • Kiran Enterprises Pest Control Services provides professional pest control services including cockroach control, rodent control, bed bug control, mosquito control, termite control, ant control, wood borer control, and lizard control.
  • All services are performed by trained technicians using government-approved chemicals.
  • The scope of each service is agreed upon at the time of booking. Any additional work required beyond the agreed scope may attract additional charges.

2Booking & Appointments

  • Appointments can be booked via phone, WhatsApp, or our enquiry form. Confirmation of your booking will be communicated by our team.
  • We make every effort to arrive at the scheduled time. Delays due to traffic, weather, or prior service overruns may occur.
  • If you need to reschedule or cancel, please inform us as early as possible — see our Cancellation Policy below.

3Client Responsibilities

  • You must ensure safe and unobstructed access to the treatment areas on the day of service.
  • All residents, children, pets, and sensitive individuals should vacate the premises for the duration advised by our technician.
  • Food, utensils, and consumables in the treatment area must be appropriately covered or stored before the service begins.
  • Any pre-existing conditions, allergies, or special requirements must be disclosed to our technician prior to treatment.
  • You must follow all post-treatment instructions provided by our technician for best results.

4Payment

  • Payment is due at the time of service completion unless a prior arrangement has been agreed.
  • Prices are confirmed at the time of booking. We reserve the right to revise prices with prior notice.
  • For Annual Maintenance Contract (AMC) clients, payment terms are as specified in the individual contract agreement.

5Warranty & Re-Treatment

  • Most services include a warranty period as communicated at the time of booking. If the pest problem recurs within the warranty period, we will re-treat at no additional charge.
  • The warranty is void if post-treatment instructions are not followed, if the premises are not maintained hygienically, or if new infestations occur due to external sources.
  • Warranty does not apply to one-time spot treatments or services where the infestation was only partially accessible during treatment.

6Limitation of Liability

  • We will not be liable for damage to property, health conditions, or loss arising from failure to follow our pre- and post-treatment instructions.
  • We are not responsible for pest re-infestation arising from structural defects, poor sanitation, or neighbouring infestations beyond our control.
  • Our liability in any event shall not exceed the amount paid for the specific service in question.

7Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Refund Policy

We aim to deliver the highest quality pest control services. If you are not satisfied, please read our refund policy below.

1Eligibility for Refund

  • A refund may be considered if our technician fails to arrive after a confirmed booking with no prior notice or reschedule offer from our side.
  • If a service was charged in error (duplicate charge, wrong amount), a full refund of the erroneous amount will be issued.
  • Refunds are not provided for completed services where the client has not followed post-treatment care instructions, resulting in re-infestation.

2Re-Treatment Instead of Refund

  • For pest problems that recur within the warranty period, our default remedy is a free re-treatment — not a cash refund.
  • This ensures the pest issue is resolved effectively rather than simply refunded.

3How to Request a Refund

  • Contact us within 7 days of the service date by calling +91 98452 73699 or emailing info@kiranpestcontrols.com.
  • Provide your booking date and a clear description of the issue.
  • Approved refunds will be processed within 7–10 business days to the original payment method.

4Non-Refundable Scenarios

  • Services that have been fully rendered and completed as agreed.
  • Situations where post-treatment instructions were not followed by the client.
  • Re-infestation caused by external sources, structural issues, or poor sanitation after treatment.
  • Advance payments for AMC contracts after the first service has been delivered.

Cancellation Policy

We understand that plans change. Please review our cancellation terms below.

1Cancellation by Client

  • With reasonable notice: Cancel at no charge by contacting us as early as possible before your appointment.
  • Late cancellation or no-show: A cancellation fee may apply to cover technician scheduling costs — this will be communicated at the time of booking.

2How to Cancel

3Rescheduling

  • You may reschedule your appointment at no charge with reasonable advance notice.
  • We will do our best to accommodate your preferred date and time.

4Cancellation by Us

  • In rare cases (technician illness, emergency, severe weather), we may need to reschedule your appointment.
  • We will notify you as early as possible and offer the next available slot at no additional charge.

Disclaimer

Please read this disclaimer carefully before using our services or website.

1Service Limitations

  • We provide professional pest management services designed to significantly reduce and control pest activity. While our treatments are highly effective, no pest control service can guarantee the complete and permanent elimination of pests in all circumstances.
  • Results may vary depending on the level of infestation, property structure, sanitation conditions, and neighbouring environments.
  • Our goal is effective, long-lasting pest management backed by our re-treatment warranty — not a claim of a single, permanent fix for every situation.

2Chemical Safety

  • All chemicals used are approved by the relevant Indian government authorities and are applied by trained technicians.
  • We are not responsible for allergic reactions or health conditions arising from failure to disclose pre-existing medical conditions prior to treatment.
  • Always follow the post-treatment safety instructions provided by our technician.

3Website Information

  • The information on this website is provided for general informational purposes only and is subject to change without notice.
  • Pricing, availability, and service areas mentioned on this website are indicative. Confirm details at the time of booking.
  • Links to third-party websites are provided for convenience only. We are not responsible for the content or privacy practices of external sites.

4Licensing

  • We operate under a valid Pest Control Operator license issued by the relevant state authority, and our technicians are trained and certified as required under applicable Indian regulations.
  • We do not represent or imply any association with government bodies or other pest control brands.

5Limitation of Liability

  • We shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or reliance on information provided on this website.
  • Our maximum liability for any claim arising from a specific service shall not exceed the amount paid for that service.

Questions About Our Policies?

If you have any questions or concerns about any of these policies, please reach out to us:

  • Company: Kiran Enterprises Pest Control Services
  • Address: No. 48, 3rd B Cross Road, Anandapura Circle, Opp. Bus Stop, TC Palya Main Road, Bengaluru – 560036, Karnataka
  • Phone: +91 98452 73699
  • Email: info@kiranpestcontrols.com
  • Hours: Mon – Sun, 9:00 AM – 9:00 PM (24/7 emergency support)